Garmin fenix 5x auto-update stuck at 50%.

I just recently purchased a ‘Garmin fenix 5x’ smart-watch, with emphasis on sports features. And, to make the watch work as smoothly as possible, it was necessary to allow it to install its latest firmware version, which happens to be 20.0 at the time of this posting. But there was a problem. I was intending to use this watch mainly with the ‘Garmin Connect app’, available on Google Play, which communicates with the watch only via Bluetooth. (:1) Installing a firmware upgrade to an unknown, generic device, via Bluetooth, depends on how large a file-size the F/W upgrade is supposed to have. Bluetooth tends to be a slow interface, in the day and age where WiFi as fast as 802.11n is possible. And in this case, the update was apparently stuck at 50%, perhaps not even due to how slow the file transfer would have been, but rather, due to Garmin preferring we install the update via the ‘Garmin Express application’, of which there is a Windows as well as a macOS version.

Problem? I neither have a Windows, nor a macOS device. I depend on installing that update otherwise. But, as indicated below, I found a solution that seems to work for me…

The ‘fenix 5x’ allows the watch itself to be connected to a WiFi network. The possibility should exist, to restart the update process, but, using the watch’s WiFi link, not the Bluetooth upgrade that somehow got broken. In order to accomplish that, the first thing I needed to do was, to add my home WiFi network to the watch’s WiFi networks. Fortunately for me, because the actual Bluetooth pairing between the watch and Android app works 100%, I was able to set up WiFi for the watch, using the Android app.

My phone is a Samsung Galaxy S9, with its latest firmware, and my Garmin Connect app is up-to-date.

The next thing needed to be done manually, because the watch did not just abandon its discontinued Bluetooth upgrade in favour of a new, WiFi-based upgrade.

  • On the watch, Press the ‘Menu’ and the ‘Up’ button simultaneously,
  • Next, Scroll Down to the ‘Settings Entry’,
  • Press the ‘Activate’ button once,
  • Scroll Down to the ‘System Entry’,
  • Press the ‘Activate’ button once, again,
  • Scroll down to the (last) ‘Software Update Entry’,
  • Press the ‘Activate’ button once, again,
  • There should be an ‘Auto-Update Entry’ set to ‘On’, as well as an ‘Update Available Entry…’ Scroll to this last Entry, if there is one after the ‘Auto-Update Entry’.
  • Press the ‘Activate’ button again, once,
  • Press ‘Continue’ if so instructed,
  • Repeat until doing this no longer reveals an ‘Update Available Entry’. At that point, the last menu should only have the ‘Auto-Update (== On) Entry’.

Because the watch was set up to connect to my WiFi without problems, it was able to install a major and a minor update quickly and without issues. After its major update, it restarted.

 

(Update 10/12/2020, 16h05: )

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