A Slight Disadvantage To Using LG Tone & Talk App

One fact which I have written about, was that I have acquired an “LG Tone Pro HBS-750″ Bluetooth Headset, which still works, but which had some issues that I do not need to repeat.

In addition, these headsets have a suggested app, which we can download from Google Play, called “Tone & Talk“. That app has come under fire from its users, and any issues I can detect with it, are unrelated to issues I myself may have had with the hardware. Specifically, the new version of the app simply reads out the text which belongs to notifications, rather than allowing in-depth screen-reading, within any one app.

There is a type of error with this app that I have just noticed yesterday afternoon, in which the app just seems to repeat a notification indefinitely.

In my limited experience, this error will happen, if the app whose notifications are being monitored, goes full-screen on the Android device, in order to make the notification apparent.

Specifically, I use an app named “S Planner”, which on Samsung Galaxy devices acts as our Calendar app. I had checked off this app, as belonging to the ones, which Tone & Talk is supposed to read out notifications for. But, S Planner has always gone full-screen, so that when I next activate my phone, I can read in detail, what scheduled event I am being reminded of – even before I unlock the phone. Well in this case, when the next scheduled event was displayed, Tone & Talk also went into an endless loop of notification texts.

The way I solved this problem for myself, was just to uncheck S Planner as one of the apps Tone & Talk was ‘listening to’. And S Planner was also not checked by default.

I find this to be of low importance to me, because when S Planner plays its customized notification sound, like so many other sounds, That notification sound is Also played to my headphones. I can recognize that sound. But I will actually need to look at the screen of the phone, to see the details.

When other users are reporting a similar issue, I now suspect that they may also have set their 3rd-party apps to go full-screen, perhaps hoping to encourage Tone & Talk to work as a screen-reader again. And then, doing so would cause a short text just to be repeated indefinitely.

I cannot be 100% certain of this, but am reasonable sure.

Dirk

(Edit : ) There exists the possibility, that the predecessor to the Tone & Talk app, actually used its remote-control over the supported apps, to change some of their settings, so that this predecessor-app would be better-able to act as a screen-reader. The users may not have noticed this.

But then, when users were migrated to Tone & Talk, there could have been no follow-up, in which the settings of the other, read-from apps would have been reverted to what they would normally be. And this would have failed to happen, because the later app does not have the remote-control / Accessibility Aid status, required to change settings of other apps.

So the task may now be up to Tone & Talk users, to revert the settings of each other app, no longer to go full-screen when they receive a message. And the users would need to do this, to put an end to repeated, few words read out by Tone & Talk.

 

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