Like many other consumers, I have some ‘smart appliances’ in my home, and a harmless example which I will use, is my Dyson Air Purifier. It gives me features (beyond) what I would have requested, but a feature which I do appreciate, is the ability to access its settings etc., from an app on my smart-phone, regardless of whether I’m connected to my own Wi-Fi, the way the appliance is, or whether I’m outside somewhere. And this is a feature which most smart appliances offer.
But a question which I could easily picture a consumer asking would be, ‘Why is it necessary for this device to log in to a cloud server, just so that I can access it? Why can this arrangement not work autonomously?’
And I can visualize all sorts of answers, which some consumers could come up with, that might include, ‘Because Big Brother Is Watching Us.’ I tend to be sensitive to certain privacy issues, but also know that in this case, this would not be the main answer. Is Big Brother really so curious about what the air quality is in our homes?
A big reason why these devices need to be logged in to a cloud server, has to do with that last part of what they offer: To give us access to the appliance and its controls, even when we are not on our own LAN (Local Area Network).