Root Cause for my DSL Woes Solved. Downtime.

I take the unusual measure, of hosting my Web-site and thus my blog, on my private computer here at home. This gives more-mainstream users – who go through a professional hosting service – the advantage, that professionals also work to prevent downtime. With me, if anything cuts my connection to the WAN – the Wide-Area Network – my site and my blog become unreachable to the public.

There have been ongoing problems with my DSL service, which provides my home access to the WAN, and which I also commented about Here.

Well, this morning between 9h00 and 10h00, my externally-provided DSL cut out on me again. This time I placed a service call to my ISP, and as before, they offered me a prompt, rapid response from a technician. But unlike last time, I took this offer, and received professional service within the same day.

According to how it now stands, the root cause for the previous malfunction has been found this time. Last time, the repair that was done was faster to carry out, but did not solve the root problem.

So I am finally looking forward to a stable connection, and should be publicly visible as of 16h30 the same day…

Oh. Because I also needed to reboot my computer, my server-side cache has been cleared, and this blog will seem to load whichever postings you prefer to read more slowly for a little while, again.

I apologize for any inconvenience.

Last time, the technician who came was able to measure, that in some way the pair of wires that spanned between my home and the connection box was unsound. So all he did was grab another, available, spare set of wires in the junction-box of this building, and insert those onto the prongs belonging to my apartment-number.

Then, at the other end, the same technician found the corresponding pair of spare wires, and connected those to the presumed circuit-board, which provides the actual DSL.

Even though this sounds like a primitive solution, it seemed reasonable at the time, because the next pair of wires this technician picked, read on his instruments as a healthy one.

But of course today, those also failed.

As it happens, this time around, I was not the only inhabitant of this building, who suffered from the disconnection. There was at least one other home affected.

These fine pairs of insulated wire are packed into bundles that are called cables, which have thick insulation around them first, and which have an outer, protective electrical shield that is grounded. The cables I am referring to also have smaller junction-points, which appear as bulges in their shape.

A colony of wasps had made a home inside one of these junction-points, Yes, underneath the metal shield and the electrical insulation, and had been chomping at the wires inside, which again form a re-connectable route, wire-by-wire.

And so a team of technicians, responding simultaneously to more than one service-call from my building, worked harder than before, to extinguish the wasp nest, and to reconnect all the fine wires inside that smaller junction-point, which was reinstalled inline with the cable as usual.

Since the wasps are all dead now, they will not be able to chomp away on any more wires.

Dirk

 

Print Friendly, PDF & Email

2 thoughts on “Root Cause for my DSL Woes Solved. Downtime.”

Leave a Reply

Your email address will not be published. Required fields are marked *

Please Prove You Are Not A Robot *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>